Is your employees' productivity hindered because of network or computer downtime or poor computer performance? Are you having constant issues with your computers in your network, and they don't seem to be working as expected? Do you keep paying someone to come and fix your business computers just so they break again a month or two later? Are you getting tired of this?
Deltech Computer Solutions understands how you feel. This is why we've developed a Managed Services System to take this burden off your shoulders. We've developed a system that will bring you peace of mind. We will take care of technology so you can focus in what you do best - running and growing your business and increasing revenue.
Let's face it. Most IT service providers profit when your systems are down - even though you are paying them to maintain your network. We operate with a different set of values. Our clients under our Proactive Network Support Program enjoy a fixed monthly fee that never fluctuates regardless of how many service calls or problems. We can only profit when our customers don’t face IT disasters. Thus, out of necessity, we must go that extra mile to proactively manage, secure and improve your network to keep IT disasters at bay.
Imagine having a group of talented IT professionals that keeps an aye on your network 24/7 and makes sure that any problems get resolved or prevented before they happen. With our Proactive Network Support Program we take care of your network as if it was our own. We get alerted of any issues by text, phone or e-mail, and we address these issues promptly. We monitor your systems 24/7 and the health of your network and make sure nothing out of the ordinary is going on. This way your network is secure and running in top shape.
We provide you with an enterprise antivirus solution and make sure the antivirus is working as it should. We monitor backups and make sure we test them regularly to make sure they work.
What makes us unique to other service companies is that we take a more proactive approach to delivering this service to you. It isn't just another monthly contract. We understand that network downtime means a loss of productivity (and customer trust) to you. We strive to keep your network in top shape and go the extra mile to keep our clients happy. We build long standing relationships with our clients, and they love the peace of mind our service brings.
You also get the peace of mind that you won't get costly computer repair bills. You control exactly how much you spend. We charge a flat monthly fee depending on the level of service you want and the amount of computer systems you have. Our Proactive Network Support Program is the perfect solution for businesses with 5 or more computers.
Benefits at a Glance:
- 24/7 Proactive Computer Monitoring.
- Remote Computer Support
- On-site Support.
- We provide you with an enterprise antivirus solution. There's no extra fee for this.
- Antivirus and Spy-ware Monitoring.
- Computer Tune Ups and Clean Ups.
- Software and Operating System critical Patches are installed for you.
- Backup Monitoring.
- Backup Testing.
- User policy enforcement.
- Monthly Network Status Reports.
- Flat Monthly Fee - You know exactly how much you will spend. No surprise or expensive bills.
Give us a call for a free Network Analysis - no strings attached.